Open ERP Services from Agility ERP

Kickoff, Installation, Configuration and Customization

Once you have completed your assessment, planning and budgeting process, you are now ready to move forward.  Agility will first review the project schedule and approach to verify alignment.

Then we install and configure the application based on your requirements. Agility implementation consultants will provide basic customization of screens and workflows, and will collaborate with you to define new customizations and deep systems integrations where appropriate.

With Etendo, you can get to a solid prototype environment operational in the first month and begin to validate functional workflows with users in an interactive forum.   During this period, some of the customizations required can begin to be developed by the Agility team in parallel.

Readiness and Go-Live Planning

As your go-live date approaches, there are several optional services from Agility that can help ensure a smooth transition. From custom data migration services, to functional training, to formal user verification process, we will work with your team to ensure you are prepared to go live.

This phase of the project is primarily in the control of you and your team. Many clients prefer to take a deep and active role in this phase to assure organizational readiness and adoption.  Agility will augment your team as necessary to assure our mutual success. 

Operational Support – Application and Infrastructure

Agility offers a range of onsite and remote services to facilitate the adoption, tuning and ongoing operations of Etendo and other enterprise applications in your environment.  This could include outsourced services to install updates, configure new features, user training and system reconfiguration to stay in sync with your business growth and maturation of business processes.

A solid application environment requires careful attention to the underlying IT infrastructure. From cloud to conventional data center solutions, we an provide assessment and operational support to assure your IT environment is working smoothly. This can include one-time services like cost-to-compute analysis, PCI compliance remediation, vulnerability scans and hosting decisions. Agility also provides ongoing services like 24/7 environment monitoring/call center support, system updates (OS, server, applications), network engineering services, backup management to full data center operations for some of our larger clients.